Question 1

What services do you provide?

Accepted Answer

We help students succeed inside and outside the classroom by matching students with the right tutor for them. Our tutors help students learn to organize, study, and prioritize. They provide support and take the burden of managing every part your student's education off your plate.

Of course, our tutors always help students learn the curriculum too!

Question 2

What subjects can you tutor?

Accepted Answer

We primarily work with middle and high school students (grades 7-12), and we can tutor all subjects. We especially pride ourselves in our ability to work with students who need additional help with study skills, math, and science. Depending on subject and level of need, we can support younger students as well.

Question 3

Do you offer SAT/ACT tutoring?

Accepted Answer

Yes, we do! Feel free to contact us to discuss our test prep services.

Question 4

How are tutors selected?

Accepted Answer

All tutors who are affiliated with The School Coaches pass a thorough background check and a rigorous interview process. All of our tutors have relevant experience working with students of the age level they are matched with.

Question 5

How does the matching process work?

Accepted Answer

The matching process begins with a phone call to understand the issues your family is facing. A free in-person consultation with the parent(s) and student follows. Understanding your student helps us match them with the best possible tutor.

Tutors and families are matched based on personality, subject matter experience, availability, and location. Matches last for the remainder of the scholastic year, and can be extended at your request.

Question 6

The tutor match didn't work out. Can I have a new tutor?

Accepted Answer

While we always endeavor to get the match right the first time, we understand that sometimes it is not a good fit. If that happens, you will be rematched with a new tutor.

Question 7

Where can tutoring sessions take place?

Accepted Answer

Tutoring sessions can take place in public locations, such as libraries and coffee shops, or they can take place in the family home. If sessions take place in the family home, a parent, grandparent, or legal guardian MUST be inside the home at all times.

Because our tutors are not employees of your student's school system, schools will not allow tutoring sessions to take place on campus.

Question 8

How does scheduling work?

Accepted Answer

We will work with you and the tutor to create a regular session schedule. Any scheduling changes, whether cancellations or requests to add sessions, should be communicated to your tutor as soon as possible.

Question 9

What is your cancellation policy?

Accepted Answer

Any cancellation past noon on the day of the session is charged.

Sessions cancelled for illness before noon are not charged.

Sessions cancelled the night before a session is scheduled are not charged.

Late arrival to sessions is charged.

Question 10

I can't drive my student to the tutoring session. Can the tutor help with transport?

Accepted Answer

No. For liability reasons, tutors cannot transport students to or from school or tutoring sessions.

Question 11

Do you provide any supplemental materials?

Accepted Answer

No. Our tutors work with material provided by the schools. If you wish to use supplemental material, that must be arranged between you and your tutor.

Question 12

What do you charge?

Accepted Answer

Rates vary based on subject matter, student need, and tutor experience level. Typical rates range from $70-90 per hour.

Question 13

How do I pay?

Accepted Answer

You will receive weekly invoices with a direct link to our payment provider.

For Parents

Frequently asked questions